WRLD.Support is how clients get help — from self-service articles to live remote sessions. Critical issues are covered 24/7 for active managed clients; standard requests are handled during business hours (Mon–Fri, 10am–6pm CT).Documentation Index
Fetch the complete documentation index at: https://help.wrld.tech/llms.txt
Use this file to discover all available pages before exploring further.
Get help
Submit a ticket
Open a new support request or check an existing one.
Client portal
Sign in to manage tickets and view SLA dashboards.
Contact
Email, phone, and escalation paths.
Remote support
Approved tools for live remote assistance.
Help button
Using the Help Button
The fastest way to open a ticket with full diagnostics.
Install the Help Button
Get it installed on Windows, macOS, or Linux.
Security
Security-first support
How we verify identity and protect your data.
Cloudflare Access
Zero-trust access to protected resources.
iOS Private Relay
Working with Private Relay on Apple devices.
SecureSend
Share credentials safely — never in plaintext.
VPN setup
Windows
WireGuard on Windows 10/11.
macOS
WireGuard on macOS.
iOS
WireGuard on iPhone and iPad.
Android
WireGuard on Android.
Linux
WireGuard on Linux.
Hours & response
- Critical issues: 1–4 hours (24/7 for active clients)
- High priority: 4–8 hours
- Standard requests: 24–48 hours