Contact methods
Support portal
If you already have a portal login, sign in to submit a ticket. Otherwise, email helpdesk@wrld.tech to request access.Client portal
Already have a ticket? Sign in to the client portal to manage tickets and view SLA dashboards.Help center
Browse our knowledge base at wrld.helpBefore contacting support
To help us resolve your issue faster, please have the following ready:- Your account email or client ID
- A clear description of the issue
- Any relevant error messages or screenshots
- Steps to reproduce the problem (if applicable)
Response times
- Critical Issues: 1-4 hours
- High Priority: 4-8 hours
- Standard Requests: 24-48 hours