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Contact Methods

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Email

Send us an email at helpdesk@wrld.tech

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Support Portal

Submit a ticket at wrld.support or use our embedded ticket form.

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Client Portal

Already have a ticket? Sign in to the client portal to manage tickets and view SLA dashboards.

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Help Center

Browse our knowledge base at wrld.help

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Before Contacting Support

To help us resolve your issue faster, please have the following ready:
  • Your account email or client ID
  • A clear description of the issue
  • Any relevant error messages or screenshots
  • Steps to reproduce the problem (if applicable)

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Response Times

  • Critical Issues: 1-4 hours
  • High Priority: 4-8 hours
  • Standard Requests: 24-48 hours