No worries on being overly detailed, we know writing down such technical details is tedious enough which is why this button is the best way to submit a help ticket.

Find this Icon on Windows Desktop or Tray and Click it

(Hint, you can always press F1 too)

Located on Windows Desktop or Task Tray and Simply Click it!

• Fill out your employee info and email (1 time, it will save) and briefly describe your issue.
• No worries on being overly detailed, we know writing down such technical details is tedious enough which is why this button is the best way to submit a help ticket.
• So, feel free to keep it short! Why? This tool will get (with your consent) a view of the last 10 clicks you made on your desktop along with a plethora of diagnostic info for what's going on in the background! Everyone wins! At least in helping solve whatever broke... that is...

MacOS? Mobile Device Issue? Other Issues? Not to worry:

For other issues, please click here to submit a ticket in the portal. You may also email [email protected] from your company email or give us a call at 469.299.9598 (during business hours). Questions? Never hesitate to reach out!