> ## Documentation Index
> Fetch the complete documentation index at: https://help.wrld.tech/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> How to reach WRLD support

## Contact Methods

### Email

Send us an email at [helpdesk@wrld.tech](mailto:helpdesk@wrld.tech)

### Support Portal

Submit a ticket at [wrld.support](https://wrld.support) or use our [embedded ticket form](/support/submit-ticket).

### Client Portal

Already have a ticket? [Sign in to the client portal](/support/client-login) to manage tickets and view SLA dashboards.

### Help Center

Browse our knowledge base at [wrld.help](https://wrld.help)

## Before Contacting Support

To help us resolve your issue faster, please have the following ready:

* Your account email or client ID
* A clear description of the issue
* Any relevant error messages or screenshots
* Steps to reproduce the problem (if applicable)

## Response Times

* **Critical Issues**: 1-4 hours
* **High Priority**: 4-8 hours
* **Standard Requests**: 24-48 hours